Terms and Conditions

Terms and Conditions

Welcome to Earth India Siddha! These terms and conditions govern your use of our website www.earthindiasiddha.com and your purchases of products offered on our platform. By accessing or using our website and making a purchase, you agree to be bound by these terms and conditions. Please read them carefully.

 

1. General

• 1.1. Earth India Siddha is an e-commerce platform operated from our location in Tiruvannamalai, Tamil Nadu, India.
• 1.2. By accessing our website, you confirm that you are of legal age to enter into a binding contract, and you agree to comply with these terms and conditions.

2. Products and Orders

• 2.1. Earth India Siddha offers the following categories of products:
  • • Siddha medicines without prescription
  • • Siddha medicines with prescription
  • • Siddha statues and other memorabilia
  • • Single herb formulations
  • • Books
• 2.2. We currently ship products only within India. However, we will soon begin international shipping. Please check our website for updated shipping information.
• 2.3. Accepted payment methods include credit and debit cards, UPI (Unified Payments Interface), net banking, and other online cash transaction methods. Cash on delivery is not available.
• 2.4. All orders are subject to availability. In the event that a product becomes unavailable after you have placed an order, we will inform you and provide a suitable alternative if possible.

3. Returns and Refunds

• At Earth India Siddha Private Limited, we are committed to delivering high-quality products to our valued customers. Due to the nature of our products, we do not offer returns or refunds. However, we understand the importance of customer satisfaction and will gladly replace any product that has been damaged during transit. If you receive a damaged item, please contact our customer support team at [email protected] immediately with photographic evidence of the damage, and we will arrange for a replacement. We strive to ensure that your order reaches you in perfect condition and appreciate your understanding in this matter.

4. Age Restrictions

• 4.1. There are no age restrictions for purchasing siddha medicines without a prescription from Earth India Siddha. However, it is recommended to consult a healthcare professional before using any medication.

5. Privacy and Data Protection

• 5.1. Earth India Siddha follows the privacy and data protection norms prescribed by the Indian government’s Information Technology policies. Please refer to our Privacy Policy for detailed information on how we handle customer information.

6. Warranties and Guarantees

• 6.1. Earth India Siddha does not provide any warranties or guarantees for the products sold on our platform. However, we take responsibility for damages that occur during shipping or prior to reaching the customer.

7. Manufacturing and Licensing

• 7.1. The products sold on Earth India Siddha are sourced from Earth India Naturals, a company licensed with a GMP (Good Manufacturing Practice) certificate provided by the Government of India.
• 7.2. Earth India Naturals is authorized by the State Government’s Office of the SLA (State Licensing Authority), Indian Medicine, Tamil Nadu.

8. Modifications and Termination

• 8.1. Earth India Siddha reserves the right to modify or terminate these terms and conditions, the website, or any product offering at any time without prior notice.
• 8.2. Any changes to these terms and conditions will be effective immediately upon posting on the website.

9. Governing Law and Jurisdiction

• 9.1. These terms and conditions shall be governed by and construed in accordance with the laws of India.
• 9.2. Any disputes arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Tiruvannamalai, Tamil Nadu, India.